Office Policies

Insurance/ Payments:


Up-to-date insurance cards, co-pays and self pay fees are due at time of visit.

We accept cash, check, Discover, MasterCard, and Visa. 

We accept most insurances, including...

Excellus Blue Cross Blue Shield

Federal Blue Cross Blue Shield

United Health Care




Champ VA

US Family Health Plan


Martin's Point






Emblem/ GHI

Medicaid and Medicaid Managed Care Insurances

If your insurance is not listed above, feel free to give the office a call to see if your insurance is accepted!


Appointments/ Cancellations:


To reduce missed appointments Pediatric & Adolescent Medical Associates utilizes an automated reminder system to contact you via EMAIL 1 month prior to your appointment, TEXT message 2 weeks prior and PHONE CALL 2 days prior to an upcoming appointment. It is imperative that we have updated phone numbers to utilize this feature effectively. We ask that you please give our office at least 24 hours notice if you are unable to make an appointment.


Physician Coverage:


Each patient in our practice has a primary physician. Routine preventative care and as many sick visits as possible will be with this physician. On days off or during vacations, the other providers in the office will provide coverage. Some preventative and sick visits may be scheduled with our nurse practitioner at your discretion.